Frequently Asked Questions

Ordalis is an AI-powered document conversion platform that transforms PDFs, invoices, receipts, and contracts into structured Excel, CSV, or JSON data. Unlike basic OCR tools, Ordalis uses AI to understand document structure and detect tables — not just extract text character-by-character.

Ordalis is an AI-powered PDF to Excel converter built specifically for structured financial documents. Unlike generic OCR converters, Ordalis uses document structure detection — it understands relationships between cells, detects invoice line items, and identifies table boundaries. It processes files in under 3 seconds and offers API access for automation. Free tier: 5 conversions/month, no credit card required.

Ordalis uses AI-powered structure detection instead of basic OCR. Key differences:

• AI vs OCR: Ordalis understands document context and relationships between data points
• Invoice-aware: Specifically trained on financial documents (invoices, receipts, statements)
• Better quality: AI structure detection vs OCR text extraction
• API-first: Built for automation and integration
• Multi-format output: Excel, CSV, or JSON (not just XLSX)
• Faster processing: Under 3 seconds vs 30+ seconds for competitors

Ordalis uses AI-powered table detection and structure recognition. The AI understands document context and relationships between data points — it handles complex layouts like multi-column tables, merged cells, and nested structures that basic OCR tools struggle with. For best accuracy, use native PDFs (not scanned images) where possible.

Yes, Ordalis can process scanned PDFs and images (PNG, JPG, TIFF). The AI performs OCR on scanned documents and then applies intelligent structure detection to extract tables and data accurately. For best results, ensure scanned documents are clear and at least 300 DPI resolution.

Yes, Ordalis preserves table structure, cell relationships, and data types (numbers, dates, currency) in the Excel output. The AI detects merged cells, column headers, and row relationships to maintain the original table layout. For complex multi-table documents, each table is extracted to a separate sheet or clearly delineated section.

Yes, Ordalis offers a free tier with 5 PDF to Excel conversions per month. Files up to 5MB are supported on the free tier. For more conversions, larger files, and full API access, paid plans start at $29/month.

Ordalis offers flexible pricing for individuals, teams, and enterprises:

• Free: $0/month — 5 conversions, 5MB file limit, JSON output
• Plus: $29/month — 100 conversions, 25MB file limit, all output formats
• Pro: $99/month — 500 conversions, 100MB file limit, priority support
• Business: $299/month — 2,000 conversions, unlimited file size, dedicated support
• Enterprise: Custom pricing — Unlimited conversions, custom integrations, SLA

Yes, all paid plans come with a 30-day money-back guarantee. If you're not satisfied with the quality of conversions or the service doesn't meet your needs, contact us within 30 days for a full refund.

Ordalis processes PDF to Excel conversions in under 3 seconds on average. Simple invoices complete in 2 seconds, multi-page documents in 3-5 seconds, and large batch files in 10-30 seconds.

File size limits vary by plan: Free tier supports up to 15MB, Plus tier up to 100MB, Pro tier up to 500MB, and Business/Enterprise tiers support files up to 4GB. For most invoices and receipts (typically 100KB-2MB), the free tier is sufficient.

Yes, Ordalis supports batch processing. You can upload multiple PDFs at once via the web interface or use the API for automated batch conversions. Premium plans include higher concurrency limits for faster parallel processing.

Yes, Ordalis is specifically optimized for invoice PDF to Excel conversion. The AI automatically detects and extracts invoice line items, totals, dates, vendor information, tax amounts, and payment terms. You can use the web interface for manual uploads or the API for automated batch processing.

Yes, Ordalis is optimized for receipt processing. It can extract merchant names, transaction amounts, dates, line items, taxes, and totals from receipt PDFs or photos. This is ideal for expense tracking, bookkeeping, and automated expense report generation.

Ordalis supports all standard invoice formats including PDF, scanned images (PNG, JPG, TIFF), and multi-page documents. The AI is trained on thousands of invoice templates from different vendors, industries, and countries.

Yes, Ordalis provides a REST API for programmatic PDF to Excel conversion. The API endpoint is https://ordalis-api.tyler-gee13.workers.dev/api/v1/convert. You can integrate it into your workflows for automated document processing. API access is included in Plus tier and above.

You can integrate Ordalis with QuickBooks, Xero, FreshBooks, or any accounting software using our REST API. The typical workflow: (1) Upload invoice PDFs via API, (2) Receive structured JSON/CSV data, (3) Import data into your accounting system. We provide code examples in Python, JavaScript, and cURL.

The Ordalis API is language-agnostic and works with any language that can make HTTP requests. We provide examples for Python, JavaScript (Node.js), and cURL. The API follows REST conventions and uses JSON, making it compatible with PHP, Ruby, Java, C#, Go, and more.

API rate limits vary by plan: Plus tier allows 1,000 requests/month, Pro tier 10,000 requests/month, Business tier 100,000 requests/month, and Enterprise tier has custom limits. If you exceed your limit, you'll receive a 429 error.

Ordalis supports 50+ input formats including PDF (including scanned PDFs), PNG, JPG, JPEG, TIFF, BMP, WebP, HEIC, DOC, DOCX, RTF, and TXT files. The AI automatically detects the format and applies appropriate processing.

Ordalis outputs data in three formats: (1) XLSX (Microsoft Excel) — preserves formatting, (2) CSV — plain text, universally compatible, (3) JSON — structured data, perfect for API integrations.

Yes, you can choose CSV as the output format. CSV is ideal for importing into databases or data analysis tools. Select “CSV” from the output format dropdown, or set the output_format parameter to “csv” in the API.

Yes, Ordalis uses enterprise-grade security. All files are encrypted in transit (TLS 1.3) and at rest (AES-256). Files are automatically deleted after 24 hours. We never share, sell, or use your data for training purposes.

Yes, Ordalis is fully GDPR compliant. We process data only for conversion, store files temporarily (24 hours max), and provide data deletion on request. A Data Processing Agreement (DPA) is available for Enterprise customers.

No, we never use customer documents to train our AI models. Your data is used solely for conversion and is deleted after 24 hours. Our AI models are trained on publicly available datasets and synthetic data only.

If accuracy is below expectations: (1) Ensure the source PDF is clear and high-resolution (min 300 DPI for scans), (2) Check if the PDF has selectable text vs a scanned image, (3) Try a different output format, (4) Contact support with the file for manual review.

Common reasons: (1) File size exceeds plan limit, (2) PDF is password-protected, (3) File is corrupted, (4) Unsupported format, (5) Network timeout for very large files. Check error messages for specific guidance.

Contact our support team at [email protected]. Paid plans get priority support with 24-hour response times. Include your email, plan tier, and details about the issue for faster resolution.